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Digital Customer → Customer

Operational links are what integration connected. They are not entity resolution, and the two stay separate.

Operational links

1 link
  1. E-commerce · Customer Ref

    ECUST-000001

  2. Digital Customer → CustomerIntegration relay · link status ACTIVE
  3. ERP · Customer

    Kavya Rao

    CUST-2026-000004 · A

    Customer Type: B2C

    → E-commerce ECUST-000001

Each step is an existing operational link; the order shown is connection, not a claim about when things happened.

Canonical context

  • ERP Customer CUST-2026-000004 resolves to canonical Organization ORG-000014

Canonical context corroborates the journey; it does not replace the operational links.

Link records
  • source_link_id
    efd9f749-37fb-4def-ab94-8ddee0f89bd4
    relationship_type
    ECOM_CUSTOMER_TO_CUSTOMER
    from_source_record_id
    1
    to_source_record_id
    aa985a89-4bb4-49e8-bdc4-6cad62bd395e
    link_method
    INTEGRATION_RELAY
    confidence
    1.00000
    status
    ACTIVE
    created_at · recorded
    2026-09-13 12:48:25.513716+00
    updated_at · recorded
    2026-09-13 12:48:25.513716+00