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Refund Recommendation → Credit Note

Operational links are what integration connected. They are not entity resolution, and the two stay separate.

Operational links

1 link

  1. ERP · Customer Credit Note

    CN-2026-000001 · PST

    Reason: WARRANTY

    Credit Date: 31 Jul 2026

  2. Refund Recommendation → Credit NoteIntegration relay · link status ACTIVE

  3. Support · Refund Recommendation

    #2 · SETTLED

    Warranty Claim: WCL-2026-000005 · Crossbar cracked at the clamp seat inside the warranty period.

    Recommended Amount: 2,500

Each step is an existing operational link; the order shown is connection, not a claim about when things happened.

Canonical context

  • ERP Customer Credit Note CN-2026-000001 projects to canonical Invoice CN-2026-000001

Canonical context corroborates the journey; it does not replace the operational links.

Link records
  • source_link_id
    749216a7-7a28-4093-a977-96f778264868
    relationship_type
    REFUND_TO_CREDIT_NOTE
    from_source_record_id
    2
    to_source_record_id
    52c18c02-7510-4497-b667-d689cdc415a8
    link_method
    INTEGRATION_RELAY
    confidence
    1.00000
    status
    ACTIVE
    created_at · recorded
    2026-09-13 12:48:24.427845+00
    updated_at · recorded
    2026-09-13 12:48:24.427845+00