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Raw landed record

Support Support Case

Source system
Support
Source object
support_case
Source key
SUP-2026-000001
Extract version
SUP_CASE_V1
Extracted
13 Sep 2026, 18:18 IST
Source updated
13 Sep 2026, 18:18 IST

Traced into canonical

Payload (19 fields)

case_id
1
case_no
SUP-2026-000001
case_type_id
1
channel_id
1
closed_at
2026-07-15T04:00:00+00:00
external_erp_customer_ref
CUST-2026-000002
external_pos_receipt_ref
S001-2026-000001
issue_category_id
1
issue_description
Roof rack clamp fractured at speed
opened_at
2026-07-15T04:00:00+00:00
owner_agent_ref_id
1
priority
HIGH
queue_id
2
record_version
5
resolved_at
2026-07-15T04:00:00+00:00
sla_policy_id
2
status
CLOSED
subject
Roof rack clamp fractured at speed
updated_at
2026-09-13T12:48:24.309584+00:00

payload sha256 39ba4e08165840b77d04a28c34c60a8fe6cdb0c445be6e8796d2c008c9816b77

Technical details
raw_record_id
52d990ba-33d7-40f9-a2e6-9913fbab868e
connector_run_id
b4d7f744-1cfc-4a9a-a1c9-491eef427aa9
source_record_id
1