Resolving a name is not finding the record
UNAVAILABLEAbsence and limitsEKA-CUR-012
The entity resolved; the requested source record stayed ambiguous.
The question
“Show me the account for the customer named Kestrel.”
A replay of the captured run through the EKA Workspace. No model is called in replay. The run is CUR-012 of the curated suite, graded GOLDEN.
What it looks like
Recorded walkthrough
Transcript
- The question is typed and sent:
Show me the account for the customer named Kestrel.
- The activity rail runs, then the answer arrives with its result: UNAVAILABLE.
- The answer reads:
The evidence establishes that the canonical organization for Kestrel is Organization ORG-000012, named Kestrel Auto Retail. However, the runtime notes state that finding CRM accounts for a canonical organization is not supported in V1, and the organization is never a substitute for the account. Therefore, I do not have the specific CRM account for Kestrel.
- The steps are opened: Resolving the reference · COMPLETED · Finding matching records · Could not run as planned · FAILED · Resolving the reference · COMPLETED · Writing the answer · COMPLETED.
- The evidence is opened: 1 item.
- The view returns to the answer.







