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MAP-CASE-SUP · version 1

Support Support Case → Support Case

Direct · Business object

Source

Support · support_case

Field mappings

Source fieldCanonical fieldContributionSurvivorship
case_nodisplay_keyDirect
statusstatusDirect

Canonical records produced (6)

Rule definition
{
  "attributes": {
    "status": {
      "from": [
        "status"
      ],
      "classification": "INTERNAL"
    },
    "display_key": {
      "from": [
        "case_no"
      ],
      "classification": "INTERNAL"
    }
  },
  "business_key": "case_no"
}