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Short shipment confirmed against the packing list.

WCL-2026-000004Support Warranty ClaimFULFILLMENT_PENDINGINTERNAL

Native fields

Case
SUP-2026-000004 · Roof bar end cap missing from the box
Warranty Policy Ref
WP-STD-24WP-STD-24
Submitted At
15 Jul 2026, 09:30 IST
Decided At
15 Jul 2026, 09:30 IST

Values as Support stores them. They are source facts, not canonical facts.

Canonical record

WCL-2026-000004

Warranty Claim · WCL-2026-000004

The canonical business record projected from this source record.

Related records

Warranty Decisions (1) · via warranty_claim_id

  • Within the 24-month period and the fault is manufacturing. #4 · APPROVED

Replacements (1) · via warranty_claim_id

  • #2 · SENT

Related within Support

Claimed items

1
External ERP Item RefSerial No.QuantityIssue Description
ITM-COMP-CLAMPRR-882131Short shipment confirmed against the packing list.

warranty_claim_item rows, as Support stores them

Evidence anchor for SCN-X10Warranty fulfillment lag

Evidence · replacement sent; refused BLOCKED_ON_CUSTOMER_IDENTITY

Open the scenario